Implementation of Technologies to Improve Student Success

Online Learning Services offers instructional technology services to faculty and staff in the design, development, training, and support of instructional resources for teaching and administrative needs. We provide technical expertise and consultation in a variety of areas including:

Faculty Support

Online Learning Services is committed to assisting faculty to enrich their teaching environment through the adoption of appropriate technologies. With a focus on teaching and learning, OLS consults with faculty to offer resources and support in an effort to extend the traditional classroom or move classes online. OLS provides a network of support for instructors in online, face-to-face, and blended learning environments and welcomes the opportunity to discuss how they can support you.


Blackboard learning management system makes course content available to students via the Internet. Blackboard uses interactive and collaborative technologies to help instructors enhance learning, interaction, and collaboration.

Blackboard Collaborate Ultra

Blackboard Collaborate Ultra is a secure web conferencing system that Syracuse University instructors and students can use at no charge. Participants can interact via real-time audio and video, share presentations, and join discussions verbally or by chat.


Zoom is a secure web conference application that allows Syracuse University faculty, staff, and students can utilize it for no charge. Zoom is also fully integrated with Blackboard and saves all recordings to the user Kaltura My Media library.


The Kaltura My Media Video Platform simplifies video management and distribution. Videos can be streamed from your course’s Blackboard page with the help of Kaltura. Faculty, staff, and students all have access to their own Kaltura My Media through Blackboard and Kaltura. Users can utilize Kaltura Capture to record themselves and the screen or Kaltura Express Capture to record themselves through the browser.


Playposit is an interactive web-based video platform that allows educators to provide formative assessments both inside and outside the classroom. Teachers are able to embed quiz-type questions into videos from Kaltura, Youtube, Vimeo, Khan Academy, and other popular video platforms. Data can then be analyzed on the individual or group level, providing powerful insight into educational trends in the classroom.


The Turnitin plagiarism-detection service checks the originality of student essays. Turnitin can also be used to check spelling and use of grammar.  Instructors can leave a voice comment with each submitted assignment.

TurningPoint Student Response System

TurningPoint clickers and response solutions allow students to become active participants in their classroom by responding to interactive questions using a clicker or web-enabled device. The instructor has the ability to display a graph after students have answered, letting students assess their knowledge.


Faculty and staff in the Syracuse University community can create their own website with Expressions. Each user can customize their WordPress site to express themselves and create an online presence.

*Students will no longer be able to utilize Expressions after August 1st, 2021

Social Media

Social media such as YouTube, Twitter, and Facebook can help instructors and students supplement and extend conversations that occur in the classroom, allowing discussions to continue even after class has ended. Incorporating social media is also a great way to encourage students to connect with other subject matter experts or professionals in the field.